Privacy
Privacy Policy
This Privacy Policy explains how Hostra collects, uses, and protects information submitted through hostragroup.com and related Hostra forms and communications.
Information we collect
We may collect information you provide directly, including your name, email address, mobile phone number, property information, inquiry details, form responses, and communication preferences. We may also collect standard website and form-submission information needed to operate, secure, and improve the site.
How we use information
We may use information to respond to inquiries, provide property estimates and reviews, schedule appointments, onboard and support homeowners, operate Hostra services, maintain records, improve our services, and communicate with you based on the preferences and consent you provide.
Text messaging privacy
Mobile opt-in information and consent are not sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.
We may share information with service providers that help us deliver text messages or operate our communications systems, but only as needed to provide those services on Hostra's behalf. Text message frequency may vary. Message and data rates may apply.
Your messaging choices
You can opt out of Hostra text messages at any time by replying STOP. For help, reply HELP or contact Hostra using the information below. Opting out of text messages does not prevent Hostra from responding through other channels when appropriate.
Information sharing
We may share information with vendors and service providers that support website hosting, communications, scheduling, analytics, payments, property operations, or other services performed for Hostra. We may also disclose information when required by law or to protect Hostra, our users, or others.
Data retention and security
We retain information for as long as reasonably needed for the purposes described above, to maintain business and consent records, and to satisfy legal or operational requirements. We use reasonable administrative and technical measures designed to protect information, although no system can guarantee absolute security.
Contact us
Questions about this policy can be sent to contact@hostragroup.com or by calling (469) 694-2247. Business address: 5003 Steeple Chase Ct, Grand Prairie, TX 75052.